Frequently Asked Questions
Discover everything you need to know about your Brandon Maxwell shopping experience.
What is your standard shipping policy?
We offer complimentary standard shipping on all orders within the United States. Orders are typically processed within 1-2 business days, and delivery usually occurs within 3-7 business days.
How can I return an item from my order?
We accept returns on unworn, unwashed, and unaltered items with original tags attached within 14 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Do you offer international shipping?
Yes, Brandon Maxwell ships to select international locations. Shipping costs and import duties are calculated at checkout based on the destination country.
How do I determine the correct size for me?
Detailed size guides are available on each product page. Our collections typically follow standard US sizing. If you are between sizes, we recommend contacting our concierge for specific fit advice.
Can I modify or cancel my order after it has been placed?
Once an order is submitted, it is immediately processed to ensure quick delivery. Therefore, we are unable to modify or cancel orders. You may return the items once they arrive, provided they meet our return criteria.
Are Brandon Maxwell garments made in the USA?
A significant portion of our collection is proudly designed and manufactured in New York City's Garment District, ensuring the highest level of craftsmanship and quality control.